Case Studies | SmartTechNXT https://smarttechnxt.pro/category/case-studies/ Wed, 29 Jul 2026 10:35:49 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0.3 https://smarttechnxt.pro/wp-content/uploads/2021/07/cropped-image003-32x32.png Case Studies | SmartTechNXT https://smarttechnxt.pro/category/case-studies/ 32 32 Case Study: Atlas Finance Automated Reconciliation Across 250+ Branches https://smarttechnxt.pro/case-study-atlas-finance-automated-reconciliation-across-250-branches/ Fri, 12 Jun 2026 12:16:47 +0000 https://smarttechnxt.pro/?p=9272 We explore how Syntech transformed its operations by implementing intelligent automation, reducing processing time from days to under an hour.

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Case Studies

Atlas Finance delivers 130% ROI in year one of their Automation journey

Atlas Finance operates one of South Africa’s largest branch-based microfinance networks, processing more than 40,000 loans every month. As the business scaled, manual reconciliation processes became increasingly time-consuming, creating operational inefficiencies, compliance challenges and growing administrative overhead.

Working with SmartTechNXT and Fortra Automate, Atlas Finance transformed these processes through intelligent automation, delivering measurable business value while empowering internal teams to extend automation capabilities themselves.

"Our RPA journey with Automate and SmartTechNXT has been amazing. I wouldn't want any other partners walking that journey with us. It has been extremely positive and has really helped our business."
Brett Caminsky
Director, Atlas Finance

Measurable Results

The Challenge
Why Automation
The Approach

Manual Reconciliation at Scale

Atlas Finance relied on manual processes for:

  • Future Transaction Reconciliation (FTR)
  • Receipt Reconciliation

Across more than 250 branches, staff spent significant time retrieving reports, matching transactions and investigating anomalies.

Operational Complexity

The business processes more than 40,000 loans per month across a decentralised branch network, making operational accuracy and reconciliation integrity business-critical.

Leadership Scepticism

Board-level stakeholders required measurable proof that automation would generate a tangible financial return before approving broader adoption.

Improve Reconciliation Accuracy

Reduce manual errors and improve confidence in collections and reporting.

Increase Audit Coverage

Provide Internal Audit with better visibility and improved compliance monitoring.

Deliver Measurable ROI

Reduce operational costs while improving efficiency, fraud detection and reporting accuracy.

Workflow Automation

SmartTechNXT worked alongside Atlas Finance to map existing processes and identify automation opportunities.

Future Transaction Reconciliation Bot

Automated validation of future debit orders to ensure correct collection amounts and dates.

Receipt Reconciliation Bot

Automatically matched collections against loan management records to identify discrepancies and potential fraud.

Skills Transfer

Unlike traditional vendor-led projects, SmartTechNXT trained Atlas Finance's internal teams to understand, maintain and extend automation capabilities.

These improvements translated into hundreds of administrative hours saved annually while enabling the business to support significantly higher order volumes without increasing headcount.

500 Hours

Saved Weekly

Administrative effort removed across 250+ branches through automated reconciliation.

130% ROI

In Year One

Return on investment achieved within the first year of deployment.

Automated Reporting

Overnight Processing

Critical reconciliation reports were generated overnight, reducing administrative effort and accelerating decision-making across the business.

"The estimated savings in Rand Terms for the FTR & Receipt Recon Bots are R1.3 million per annum."
Adelene Fourie
Internal Auditor - Atlas Finance

Atlas Finance achieved measurable ROI within just 8 months while transforming manual reconciliation into an automated overnight process, enabling reports to be delivered before staff arrived the next morning.

Operational Control Through Automation

One of the most significant outcomes extended beyond simple time savings.

Prior to automation, Internal Audit teams spent substantial effort retrieving reports, reconciling transactions and investigating discrepancies manually.

By automating these controls, Atlas Finance improved visibility across its branch network, strengthened fraud detection capabilities and increased audit coverage without increasing headcount.

Employees now spend more time focusing on strategic activities and less time performing repetitive reconciliation work.

Why SmartTechNXT

Atlas Finance selected SmartTechNXT based on its consultative approach, emphasis on skills transfer and focus on delivering measurable business outcomes.

Rather than positioning automation as a technology project, SmartTechNXT worked closely with Atlas Finance to understand existing workflows, build confidence in automation and develop internal capability.

This partnership enabled Atlas Finance to continue identifying and implementing additional automation opportunities beyond the initial deployment.

Looking Ahead

With automation now embedded into critical operational processes, Atlas Finance continues exploring opportunities to improve efficiency, compliance and reporting accuracy. Atlas Finance achieved measurable ROI quickly, demonstrating the speed to value possible when automation is aligned to clearly defined operational outcomes.

The long-term vision is to extend automation into additional business functions while maintaining operational control, scalability and visibility across the organisation.

Is Manual Reconciliation Slowing Your Growth?

Discover how intelligent automation can improve reconciliation accuracy, strengthen compliance and build operational capacity across multi-branch organisations.

Book An Automation Assessment

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]]> Global Billing Automation Case Study | Incubeta x SmartTechNXT https://smarttechnxt.pro/incubeta-finance-billing-automation-case-study/ Fri, 08 May 2026 13:47:58 +0000 https://smarttechnxt.pro/?p=8514 See how Incubeta automated complex global billing operations, improved invoice accuracy, reduced operational friction, and unlocked over 700 hours of admin capacity per month through enterprise automation with SmartTechNXT.

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Case Study: How Incubeta Standardised Global Billing Operations at Scale

How Incubeta unlocked 700+ hours of admin time per month through billing automation across a complex multi-market finance environment.

Incubeta operates across multiple global markets, currencies, and regulatory environments. As the business scaled through acquisitions, finance operations became increasingly fragmented, creating operational complexity across billing and invoicing processes.

Manual workflows, spreadsheet-based reconciliation, and high transaction volumes placed growing pressure on finance and account teams, impacting efficiency, scalability, and cash flow timing.

To support continued growth and establish greater consistency across global billing operations, Incubeta partnered with SmartTechNXT to automate and standardise billing processes across the business.

The result was a scalable billing automation framework that reduced manual effort, accelerated billing cycles, standardised global billing operations, and unlocked more than 700 hours of administrative capacity per month.

"The billing automation solution implemented with SmartTechNXT unlocked over 700 hours of administrative capacity per month across our finance operations, equivalent to approximately six full-time workloads."
Christiaan Uys Global Finance Transformation Director and FSS Lead at Incubeta. Billing automation case study
Christiaan Uys

Measurable Results

The Challenge
Why Automation
The Approach

Fragmented Billing Processes

Billing workflows relied heavily on spreadsheets, VLOOKUPs, manual data manipulation, and ERP uploads across multiple regions and currencies.

Operational Complexity at Scale

High transaction volumes across platforms, products, and markets created increasing pressure on finance operations.

Internal Friction and Delays

Manual reconciliation processes resulted in repeated back-and-forth between finance and in-market teams, delaying invoicing and impacting operational efficiency.

Standardise Global Billing Operations

Create consistent billing processes and invoice outputs across global markets.

Accelerate Cash Flow

Enable invoices to be processed and delivered earlier within the billing cycle.

Support Scalable Growth

Standardise billing operations to accommodate future growth without increasing administrative overhead.

Automated Billing Workflows

Replaced manual processing and spreadsheet-based activities with a scalable automation framework.

Standardised Global Processes

Created a consistent billing model across markets, currencies and business units.

Incremental Transformation

Delivered automation through a phased implementation approach that minimised disruption while building confidence and momentum.

Teams now spend more time on strategic and client-facing activities instead of repetitive admin.

700+ Hours

Saved per month across finance and account teams

Reduced Administrative Load

Billing automation eliminated large volumes of manual processing, reconciliation, spreadsheet manipulation, and invoice preparation work across global finance operations.

Faster Billing Cycles

Earlier invoice delivery. Improved operational efficiency and cash flow timing

Accelerated Invoice Processing

Automation streamlined the billing workflow, allowing invoices to be processed faster and delivered earlier to clients.

Scalable Operations

Growth without increasing admin overhead. Standardised global billing processes

Built for Multi-Market Scale

The automation framework created a consistent billing model across currencies, regions, and platforms.

Reducing Operational Friction Across Teams

One of the most significant outcomes extended beyond operational efficiency.

Prior to automation, manual billing processes created pressure during month-end cycles, with repeated back-and-forth between finance and account teams to validate billing data and prepare invoices.

Automation reduced this operational friction significantly by creating a trusted, standardised billing process with consistent outputs.

Teams now spend less time on administrative processing and more time focused on client relationships, quality assurance, and higher-value strategic work.

Why SmartTechNXT

Incubeta selected SmartTechNXT based on their consultative approach, incremental delivery methodology, and strong engagement throughout the implementation process.

Rather than positioning automation as a long-term “big bang” transformation project, SmartTechNXT focused on delivering measurable operational value in stages, helping build confidence and momentum throughout the rollout.

The partnership approach, responsiveness, and focus on solving specific operational challenges differentiated SmartTechNXT from other providers considered during the evaluation process.

Looking Ahead

With a scalable billing automation framework now established, Incubeta continues exploring additional automation opportunities across onboarding, billing inputs, and upstream operational workflows.

The long-term vision is to extend automation further into the finance ecosystem, creating an increasingly connected, scalable, and standardised operating model across global markets.

Watch the Incubeta Interview

Hear directly from Christiaan Uys on how Incubeta transformed complex global billing operations through automation.

In this interview, Christiaan shares how automation helped standardise billing operations, reduce operational friction, accelerate invoicing, and unlock scalable finance operations across multiple markets and currencies.

Is Manual Finance Processing Slowing Your Growth?

Discover where automation can unlock operational efficiency, scalability, and accuracy across your finance operations.

Book An Automation Assessment

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]]> Case Study: How Syntech Reduced Order Processing Time from 2 Days to Under 1 Hour While Scaling Operations https://smarttechnxt.pro/case-study-how-syntech-removed-admin-bottlenecks-and-scaled/ Wed, 11 Feb 2026 13:21:21 +0000 https://smarttechnxt.pro/?page_id=7481 We explore how Syntech transformed its operations by implementing intelligent automation, reducing processing time from days to under an hour.

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Case Study: How Syntech Reduced Order Processing Time from 2 Days to Under 1 Hour While Scaling Operations

Overview

As Syntech Distribution continued to scale its operations, the volume of orders, processes and internal coordination naturally increased. Visibility across teams became more complex and manual steps began consuming valuable time. Rather than allowing operational pressure to slow the business down, Syntech chose to introduce automation to streamline workflows, improve visibility and support continued growth.

Syntech Distribution is a specialist technology distributor operating across multiple brands and sales channels. As the business grew and prepared for further expansion, including the launch of a new division in Durban, operational complexity increased.

Key processes such as order handling, internal approvals and reporting were being completed across several internal systems and manual workflows. As order volumes increased, the business needed a way to maintain speed, accuracy and coordination without increasing administrative overhead.

Measurable Results

The Challenge
Why Automation
The Approach

Manual Work at Scale

Before automation, Syntech faced three critical challenges:

Lack of visibility

Teams could not easily see what had been completed, what was in progress, or where work was getting stuck. Tasks were often finished without others knowing, leading to duplicated effort and missed deadlines.

Heavy manual workload

High-volume processes relied on spreadsheets, emails and manual updates across systems. As volumes increased, so did the errors and delays, creating unnecessary administrative pressure on teams.

Growing operational risk

What started as an inconvenience became a business risk. As systems stretched under scale, manual work created friction between teams and increased dependency on individual knowledge rather than shared processes.

“As the business continued to grow, we recognised the need to reduce manual administration and improve visibility across our processes. Automation allowed us to do that without disrupting our teams.”

- Roberto Peterson

Information Systems Specialist for Syntech

Targeted, Practical Automation

Rather than automating everything at once, Syntech focused on high-impact workflows where manual effort and lack of visibility caused the most friction.

The initial focus was on a marketing expense workflow, followed by order processing and other operational areas. Automation was designed to work across existing systems, bridging legacy and modern platforms without disrupting day-to-day operations.

The implementation followed a phased approach:

  • Clear process mapping before automation

  • Controlled rollout to teams

  • Built-in visibility and reporting

  • Ongoing refinement as volume increased

These improvements translated into hundreds of administrative hours saved annually while enabling the business to support significantly higher order volumes without increasing headcount.

120+ Hours

Saved per month

Fourfold increase in visibility

across workflows and spend tracking

Order Processing Time Reduced

From 2 days to under 1 hour for high-volume orders

Reduced duplication

with fewer delays, and improved turnaround times across teams

Marketing spend scaled efficiently

Automation supported the growth of Syntech’s marketing spend from R20 million to R45 million without increasing administrative workload.

Gains were achieved without adding headcount,

allowing teams to focus on higher-value work rather than repetitive admin.

Cultural Shift Inside the Business

One of the most significant changes was not technical, but cultural.

Automation didn’t replace people at Syntech. It removed the repetitive administration that slowed them down.

Teams gained clearer visibility, faster turnaround times and more time to focus on customers and growth. What started as a process improvement quickly became a shift in how the business operates, where automation is now seen as a natural part of scaling the company.

Why SmartTechNXT

Syntech chose SmartTechNXT for its domain expertise and consultative approach. Rather than selling a tool, SmartTechNXT focused on understanding Syntech’s processes, data readiness, and operational reality before recommending a solution.

This ensured that automation was tailored, practical, and scalable, supporting both immediate efficiency gains and long-term growth.

Looking Ahead

With automation now embedded into core workflows, Syntech is focused on extending visibility and improving customer experience. Future plans include real-time order tracking and enhanced customer communication, building on the strong automation foundation already in place.

For Syntech, automation has become a strategic enabler, supporting sustainable growth rather than reactive fixes.

Watch the Syntech Interview

To hear directly from Syntech and see how automation works in practice, watch the full case study interview. Roberto Peterson shares how automation improved efficiency, reduced manual work, and created a more structured, scalable way of working.

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]]> How a Global Tech Company Automated Access Reviews https://smarttechnxt.pro/how-a-global-tech-company-automated-access-reviews/ Tue, 03 Jun 2025 10:03:38 +0000 https://smarttechnxt.pro/?page_id=5873 Compliance Without Chaos Automating Access Reviews with RPA A leading global tech company eliminated delays, errors, and manual effort in their access review process using ElectroNeek’s powerful automation. See How It Works Manual Reviews, Missed Deadlines, and Risk The company was handling quarterly access reviews manually across hundreds of systems, departments, and applications.The result? Missed deadlines High compliance risk Inefficient use of resources Zero audit trail visibility They needed a solution that could automate, scale, and stay compliant. SmartTechNXT’s RPA Solution, Powered by ElectroNeek Using ElectroNeek’s low-code automation tools, a tailored workflow was implemented to automate the entire access review process.The solution included: Bot-driven collection of access rights data across systems Automated report generation for reviews Notifications to approvers with review actions Real-time audit tracking and compliance logs 90% Time Saved. 100% Audit-Ready. 90% reduction in time spent on quarterly reviews 100% on-time completion rate of reviews Fully compliant with automated audit logs Reduced manual errors and security gaps From High-Risk to High-Efficiency in Weeks Access reviews are a business-critical function, especially in regulated industries. This project proves that automation doesn’t just save time, it makes compliance achievable, scalable, and stress-free. SmartTechNXT helps businesses of all sizes implement RPA with confidence, using proven tools and local support. Want to Automate Your Access Reviews? Book a free consultation to find out how our RPA tools can simplify your compliance processes and reduce admin overhead.

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Compliance Without Chaos

Automating Access Reviews with RPA

A leading global tech company eliminated delays, errors, and manual effort in their access review process using ElectroNeek’s powerful automation.

See How It Works

Manual Reviews, Missed Deadlines, and Risk

The company was handling quarterly access reviews manually across hundreds of systems, departments, and applications.
The result?

  • Missed deadlines
  • High compliance risk
  • Inefficient use of resources
  • Zero audit trail visibility

They needed a solution that could automate, scale, and stay compliant.

SmartTechNXT’s RPA Solution, Powered by ElectroNeek

Using ElectroNeek’s low-code automation tools, a tailored workflow was implemented to automate the entire access review process.
The solution included:

  • Bot-driven collection of access rights data across systems
  • Automated report generation for reviews
  • Notifications to approvers with review actions
  • Real-time audit tracking and compliance logs

90% Time Saved. 100% Audit-Ready.

90% reduction

in time spent on quarterly reviews

100% on-time completion rate

of reviews

Fully compliant

with automated audit logs

Reduced manual errors

and security gaps

From High-Risk to High-Efficiency in Weeks

Access reviews are a business-critical function, especially in regulated industries. This project proves that automation doesn’t just save time, it makes compliance achievable, scalable, and stress-free.

SmartTechNXT helps businesses of all sizes implement RPA with confidence, using proven tools and local support.

Want to Automate Your Access Reviews?

Book a free consultation to find out how our RPA tools can simplify your compliance processes and reduce admin overhead.

The post How a Global Tech Company Automated Access Reviews appeared first on SmartTechNXT.

]]> Medical Centre Improves Operations and Centralises Data with RPA (Robotic Process Automation) https://smarttechnxt.pro/medical-centre-improves-operations-and-centralises-data-with-rpa-robotic-process-automation/ Thu, 24 Nov 2022 14:02:41 +0000 https://smarttechnxt.pro/medical-centre-improves-operations-and-centralises-data-with-rpa-robotic-process-automation/ Medical Centre Improves Operations and Centralises Data with RPA (Robotic Process Automation) When a large Medical Centre purchased a new point of sale (PoS) system, they discovered that it did not easily integrate with their other key systems. The cash register system was necessary to allow employees to scan their hospital-issued ID badge when, for example, purchasing food in the canteen so that the amount could be deducted from their wages. Thanks to the implementation of Fortra’s Automate, RPA (Robotic Process Automation) is now used to link the different systems. The team was very pleased with the support they received from Fortra and have since streamlined several processes using RPA. There are currently five bots (digital workers) working in the centre. These bots perform more than 65 processes across IT, accounting, human resources, and the revenue cycle. Collectively, the Centre now saves thousands of hours per year thanks to Automate. Read the full case study on the Fortra website. Source: Fortra Website

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Medical Centre Improves Operations and Centralises Data with RPA (Robotic Process Automation)

When a large Medical Centre purchased a new point of sale (PoS) system, they discovered that it did not easily integrate with their other key systems. The cash register system was necessary to allow employees to scan their hospital-issued ID badge when, for example, purchasing food in the canteen so that the amount could be deducted from their wages.

Thanks to the implementation of Fortra’s Automate, RPA (Robotic Process Automation) is now used to link the different systems. The team was very pleased with the support they received from Fortra and have since streamlined several processes using RPA. There are currently five bots (digital workers) working in the centre. These bots perform more than 65 processes across IT, accounting, human resources, and the revenue cycle. Collectively, the Centre now saves thousands of hours per year thanks to Automate.

Read the full case study on the Fortra website.

Source: Fortra Website

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]]> Energy company prevents data loss with Robotic Process Automation (RPA) from Automate https://smarttechnxt.pro/energy-company-prevents-data-loss-with-robotic-process-automation-rpa-from-automate/ Thu, 24 Nov 2022 13:58:54 +0000 https://smarttechnxt.pro/energy-company-prevents-data-loss-with-robotic-process-automation-rpa-from-automate/ Energy company prevents data loss with Robotic Process Automation (RPA) from Automate A multinational energy generation and wholesale marketing company manages the production and supply of energy resources over a wide area. This requires an advanced network of control systems for thousands of pumps, valves, gas turbines and high-voltage circuit breakers. These systems generate more than 1,500 measurements in real time, 24 hours a day, 7 days a week. If the cause of a problem cannot be quickly identified and resolved, a seemingly minor incident can turn into a massive power outage. The system they used often lost data, or it was difficult to find. The company found the solution in Fortra’s Automate. The RPA (Robotic Process Automation) system uses software robots that solve the problem of data loss. No data has been lost since implementing Automate. Read the full case study on the Fortra website. Source: Fortra Website

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Energy company prevents data loss with Robotic Process Automation (RPA) from Automate

A multinational energy generation and wholesale marketing company manages the production and supply of energy resources over a wide area. This requires an advanced network of control systems for thousands of pumps, valves, gas turbines and high-voltage circuit breakers. These systems generate more than 1,500 measurements in real time, 24 hours a day, 7 days a week.

If the cause of a problem cannot be quickly identified and resolved, a seemingly minor incident can turn into a massive power outage. The system they used often lost data, or it was difficult to find.

The company found the solution in Fortra’s Automate. The RPA (Robotic Process Automation) system uses software robots that solve the problem of data loss. No data has been lost since implementing Automate.

Read the full case study on the Fortra website.

Source: Fortra Website

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]]> Automation integrates critical applications for a large medical centre https://smarttechnxt.pro/robotic-process-automation-automation-integrates-critical-applications-for-a-large-medical-centre/ Thu, 24 Nov 2022 13:54:54 +0000 https://smarttechnxt.pro/robotic-process-automation-automation-integrates-critical-applications-for-a-large-medical-centre/ A highly respected medical centre was faced with the challenge of managing thousands of nurses. To manage this complexity, the centre relies on three critical applications from different vendors: a human resource system, a time and attendance system, and a personnel system. These three applications (with their various inputs, outputs and interfaces) must be kept up to date and in sync at all times. Several tools were tested to achieve synchronisation, but without success. Ultimately, the solution was found in Fortra’s Automate, which uses a powerful RPA (Robotic Process Automation) solution that takes repetitive, manual tasks and hands them off to helpful software bots to streamline workflows. Automate gave the centre the application security and synchronisation it needed. The Centre has now developed and implemented more than 80 automation tasks with Automate and now has achieved major cost savings of approximately $150,000 per year with a 650% ROI. Read the full case study on the Fortra website. Source: Fortra Website

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Automation integrates critical applications for a large medical centre

A highly respected medical centre was faced with the challenge of managing thousands of nurses. To manage this complexity, the centre relies on three critical applications from different vendors: a human resource system, a time and attendance system, and a personnel system. These three applications (with their various inputs, outputs and interfaces) must be kept up to date and in sync at all times. Several tools were tested to achieve synchronisation, but without success.

Ultimately, the solution was found in Fortra’s Automate, which uses a powerful RPA (Robotic Process Automation) solution that takes repetitive, manual tasks and hands them off to helpful software bots to streamline workflows. Automate gave the centre the application security and synchronisation it needed.

The Centre has now developed and implemented more than 80 automation tasks with Automate and now has achieved major cost savings of approximately $150,000 per year with a 650% ROI.

Read the full case study on the Fortra website.

Source: Fortra Website

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]]> Financial Group streamlines loan origination with Robot Process Automation (RPA) https://smarttechnxt.pro/financial-group-streamlines-loan-origination-with-robot-process-automation-rpa/ Thu, 24 Nov 2022 13:42:57 +0000 https://smarttechnxt.pro/financial-group-streamlines-loan-origination-with-robot-process-automation-rpa/ Financial Group streamlines loan origination with Robot Process Automation (RPA) A financial credit union that offers personal and business banking solutions to its 20,000 clients provides, among other things, loan origination being one of its most used services. The loan origination process begins when someone applies for a new loan and is completed when the money is disbursed, with many steps in between. Failure to complete any of these steps can mean costly delays for its customers. Although the Group only intended to solve just one problem with Fortra’s Automate, the team quickly realized that Automate’s RPA (Robotic Process Automation) had the flexibility to improve more processes across the business. Now RPA saves the Group multiple hours per week. Read the full case study on the Fortra website. Source: Fortra Website

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Financial Group streamlines loan origination with Robot Process Automation (RPA)

A financial credit union that offers personal and business banking solutions to its 20,000 clients provides, among other things, loan origination being one of its most used services. The loan origination process begins when someone applies for a new loan and is completed when the money is disbursed, with many steps in between.

Failure to complete any of these steps can mean costly delays for its customers. Although the Group only intended to solve just one problem with Fortra’s Automate, the team quickly realized that Automate’s RPA (Robotic Process Automation) had the flexibility to improve more processes across the business. Now RPA saves the Group multiple hours per week.

Read the full case study on the Fortra website.

Source: Fortra Website

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]]> Manufacturer saves 2 ½ hours of daily ERP work with Automate https://smarttechnxt.pro/manufacturer-saves-2-%c2%bd-hours-of-daily-erp-work-with-automate/ Thu, 24 Nov 2022 13:37:58 +0000 https://smarttechnxt.pro/manufacturer-saves-2-%c2%bd-hours-of-daily-erp-work-with-automate/ Manufacturer saves 2 ½ hours of daily ERP work with Automate For years, an IT employee at a Canadian company supplying construction products and materials had to come to work early every morning to prepare the company’s ERP system for the new day. As the company grew, this daily task grew from 30 minutes to 2 ½ hours per day. It took the IT team just a few hours to install Fortra’s Automate. Now, RPA (Robotic Process Automation) is used to automatically activate, implement and check for errors, resulting in a workload reduction for the IT team of more than 12 hours per week. The new system has a 99.9% uptime that ensures that the customer service, accounts payable, purchasing and other departments continue to run smoothly. Read the full case study on the Fortra website. Source: Fortra Website

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Manufacturer saves 2 ½ hours of daily ERP work with Automate

For years, an IT employee at a Canadian company supplying construction products and materials had to come to work early every morning to prepare the company’s ERP system for the new day. As the company grew, this daily task grew from 30 minutes to 2 ½ hours per day.

It took the IT team just a few hours to install Fortra’s Automate. Now, RPA (Robotic Process Automation) is used to automatically activate, implement and check for errors, resulting in a workload reduction for the IT team of more than 12 hours per week.

The new system has a 99.9% uptime that ensures that the customer service, accounts payable, purchasing and other departments continue to run smoothly.

Read the full case study on the Fortra website.

Source: Fortra Website

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